Front Desk Attendant Jobs in Brockport, NY

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 31 Jobs

Guest Services Representative

  • Rochester, NY (15 miles from Brockport, NY)
  • 4 hours ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 4 hours ago

Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health,...

PT Store Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 18 hours ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 18 hours ago

The preferred candidate will be: courteous, reliable, customer service oriented, and organized....

Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 22 hours ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 22 hours ago

Salary Pay: $15.60 - $18.31 / hour Overview At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of...

Information Desk Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 2 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 2 days ago

Greet and direct all patients, visitors and staff at the Main Lobby Information Desk Salary Range: $17.50- $22.60 an hour The referenced pay range represents the minimum and maximum compensation...

Receptionist

  • North Greece, NY (9 miles from Brockport, NY)
  • 3 days ago
  • North Greece, NY (9 miles from Brockport, NY)
  • 3 days ago

Familiarity with Infinite Campus or other school reporting systems; Strong interpersonal skills and organizational skills; Ability to interact effectively with others; Ability to use telephone in a courteous...

Patient Registration Clerk - Potsdam and Canton, NY (Part Time)

  • Rochester, NY (15 miles from Brockport, NY)
  • 3 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 3 days ago

Patient Registration Clerk Department: Radiology and Cardiology Location: Canton Potsdam Hospital (Potsdam, NY) and EJ Noble Center (Canton, NY) Hours Per Week: Part Time; 22.5 hours/week...

Front Desk Clerk at the DelMonte Lodge

  • Rochester, NY (15 miles from Brockport, NY)
  • 5 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 5 days ago

Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....

Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago

Embark on a journey with a pioneering company that has garnered numerous accolades for its groundbreaking advancements. Celebrated with honors like the "Technology & Engineering Emmy Award" and...

Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago

Answer ~100 incoming phone calls per day from customers, partners, employees, vendors and general callers Transfer or address calls according to outlined processes Use of MS Outlook to view...

Receptionist

  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 6 days ago

(i.e., provide timely, courteous, and proficient service to both internal and external customers) 2....

Front Desk Clerk at the DelMonte Lodge

  • Pittsford, NY (22 miles from Brockport, NY)
  • 7 days ago
  • Pittsford, NY (22 miles from Brockport, NY)
  • 7 days ago

Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....

Hotel Front Desk Agent

  • Rochester, NY (15 miles from Brockport, NY)
  • 8 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 8 days ago

Reports To:Guest Service Manager or Assistant General Manager Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible....

Front Desk Agent

  • Rochester, NY (15 miles from Brockport, NY)
  • 9 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 9 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

FRONT DESK AGENT - Homewood Suites by Hilton Rochester Victor

  • Rochester, NY (15 miles from Brockport, NY)
  • 12 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 12 days ago

Reports To:Guest Service Manager or Assistant General Manager Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible....

Guest Service Representative

  • Rochester, NY (15 miles from Brockport, NY)
  • 13 days ago
  • Rochester, NY (15 miles from Brockport, NY)
  • 13 days ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Demographic Data for Brockport, NY

Moving to Brockport, NY? Find some basic demographic data about Brockport, NY below.


Local
National
19,567
365
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Brockport, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Brockport, NY offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Brockport, NY
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »