Front Desk Attendant Jobs in Cleveland, NY

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 39 Jobs

Overnight Custodian/Front Desk Attendant

  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 4 days ago
  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 4 days ago

Resort Lifestyle Communities is accepting applications for an overnight custodian/front desk attendant to provide excellent customer service and hospitality to Residents and Guests by serving from the...

Receptionist-Medical

  • East Syracuse, NY (14 miles from Cleveland, NY)
  • 2 days ago
  • East Syracuse, NY (14 miles from Cleveland, NY)
  • 2 days ago

Apply Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Medical Receptionist to join...

Receptionist

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 3 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 3 days ago

Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of...

Front Desk Agents

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 3 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 3 days ago

You will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability....

Medical Receptionist II Surgical Services-East

  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 4 days ago
  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 4 days ago

Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness. Customer service orientated....

Seasonal Front Desk Agent

  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 5 days ago
  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 5 days ago

Be courteous and willing to listen! Enjoy Problem Solving - many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower....

Front Desk Clerk

  • Verona, NY (14 miles from Cleveland, NY)
  • 6 days ago
  • Verona, NY (14 miles from Cleveland, NY)
  • 6 days ago

Summary Operate the functional areas of guest registration and guest service to ensure guest satisfaction and maximum hotel profitability....

Front Desk Agent -PT- 3p-11p

  • Verona, NY (14 miles from Cleveland, NY)
  • 10 days ago
  • Verona, NY (14 miles from Cleveland, NY)
  • 10 days ago

Duties to include, but not limited to : + Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and...

Medical Receptionist II Family Physicians East-Fayetteville

  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 10 days ago
  • Fayetteville, NY (16 miles from Cleveland, NY)
  • 10 days ago

Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness. Customer service orientated....

Medical Receptionist II Family Physicians East Fayeteville

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 10 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 10 days ago

Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness. Customer service orientated....

Medical Receptionist

  • Rome, NY (18 miles from Cleveland, NY)
  • 11 days ago
  • Rome, NY (18 miles from Cleveland, NY)
  • 11 days ago

Excellent opportunity!!! We are looking for a self-starter with solid experience in the secretarial field medical office setting. Candidate will need to have a friendly and patient demeanor....

Medical Receptionist II Primary Care Main

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 11 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 11 days ago

Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness. Customer service orientated....

Dental Assistant/receptionist

  • Rome, NY (18 miles from Cleveland, NY)
  • 13 days ago
  • Rome, NY (18 miles from Cleveland, NY)
  • 13 days ago

un Dental Assistant/receptionist (Rome) frank mazzaferro dds compensation: Hourly depending on experience 15-20$ employment type: job title: Dental assistant/receptionis for general dentistry...

Front Desk Agents Full Time 3-11pm @Marriott Downtown

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 18 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 18 days ago

You will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability....

Medical Receptionist

  • Syracuse, NY (20 miles from Cleveland, NY)
  • 23 days ago
  • Syracuse, NY (20 miles from Cleveland, NY)
  • 23 days ago

Job Summary: Obtain patient demographic information and enter into EPIC system, complete check-in process, obtain required signatures and collect co-payments. Balance daily payment entries against...

Demographic Data for Cleveland, NY

Moving to Cleveland, NY? Find some basic demographic data about Cleveland, NY below.


Local
National
2,447
22
Small

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Cleveland, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Cleveland, NY offer the following education background
High School or GED
36.8%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Cleveland, NY
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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