Front Desk Attendant Jobs in Utica, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Rome Health
- Rome, NY (15 miles from Utica, NY)
- 27 days ago
- Rome, NY (15 miles from Utica, NY)
- 27 days ago
Receptionist Posted 07-May-2026 (EST) Physician Center 1500 North James Street, Rome, NY, USA 16.00-17.00 per hour Hourly Full Time Receptionist (Full-Time) - Rome Health Rome Health is seeking...
In Person- Turning Stone Enterprises
- Verona, NY (18 miles from Utica, NY)
- 29 days ago
- Verona, NY (18 miles from Utica, NY)
- 29 days ago
Has a close working relationship with all other hotel functions: PBX/Reservations, Housekeeping, Front Services, Guest Services, to ensure proper interaction of each area, lending itself to a complete...
In Person- Turning Stone Enterprises
- Verona, NY (18 miles from Utica, NY)
- 30+ days ago
- Verona, NY (18 miles from Utica, NY)
- 30+ days ago
Maintains Forbes Standards as it pertains to guest service, phone etiquette, and front desk interactions....
In PersonFront Office Receptionist - Crescent Hotel
- Turning Stone Enterprises
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
What we value: Positivity Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service...
In Person- Turning Stone Enterprises
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
Job Requirements Starting Pay Rate: $17.00 hourly Swing and Sunrise Shift Flexibility Required Join our dynamic team as we redefine the standard for guest service!...
In Person- Meyer Jabara Hotels
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
Requirements: Previous hotel Guest Service experience strongly encouraged....
In Person- Turning Stone Enterprises
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
What we value: Positivity Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service...
In Person- Sitrin Health Care Center
- New Hartford, NY (1 mile from Utica, NY)
- 90+ days ago
- New Hartford, NY (1 mile from Utica, NY)
- 90+ days ago
Job DetailsJob Location: New Hartford, NY 13413Position Type: Part TimeEducation Level: High SchoolSalary Range: $16.00 - $16.00 HourlyDEPARTMENT: Administration POSITION: Receptionist SUPERVISOR:...
In Person Part TimeGuest Service Representative - Hampton Inn Verona
- Meyer Jabara Hotels
- Verona, NY (18 miles from Utica, NY)
- 90+ days ago
- Verona, NY (18 miles from Utica, NY)
- 90+ days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
In PersonPart Time Front Desk - Hampton Inn Verona
- Meyer Jabara Hotels
- Verona, NY (18 miles from Utica, NY)
- 90+ days ago
- Verona, NY (18 miles from Utica, NY)
- 90+ days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
In Person Part TimeDemographic Data for Utica, NY
Moving to Utica, NY? Find some basic demographic data about Utica, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Utica, NY
Highest Education Level
Front Desk Attendants in Utica, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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