Front Desk Attendant Jobs in Utica, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Verona, NY (18 miles from Utica, NY)
- 1 day ago
- Verona, NY (18 miles from Utica, NY)
- 1 day ago
Maintains Forbes Standards as it pertains to guest service, phone etiquette, and front desk interactions....
Receptionist - RNC - Full Time - Days 3.2 3.2 out of 5 stars Utica, NY 13502 $16.95 - $20.00 an hour - Full-time Mohawk Valley Health Systems 255 reviews $16.95 - $20.00 an hour - Full-time Job...
Patient Registration Clerk - Bariatrics - Full Time - Days
- Utica, NY
- 3 days ago
- Utica, NY
- 3 days ago
Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate...
Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate...
Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate...
Patient Registration Clerk - Rome - Full Time - Days
- Rome, NY (15 miles from Utica, NY)
- 15 days ago
- Rome, NY (15 miles from Utica, NY)
- 15 days ago
Patient Registration Clerk - Rome - Full Time - Days 3.2 3.2 out of 5 stars Job Summary Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is...
Receptionist/Data Entry Clerk - New Hartford - Full Time - Days
- New Hartford, NY (1 mile from Utica, NY)
- 15 days ago
- New Hartford, NY (1 mile from Utica, NY)
- 15 days ago
Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and...
The ED Registration Clerk is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory...
The ED Registration Clerk is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory...
Receptionist - Franchise Location
- Little Falls, NY (18 miles from Utica, NY)
- 16 days ago
- Little Falls, NY (18 miles from Utica, NY)
- 16 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Medical Receptionist - Barneveld, NY
- Barneveld, NY (11 miles from Utica, NY)
- 24 days ago
- Barneveld, NY (11 miles from Utica, NY)
- 24 days ago
Medical Receptionist - Barneveld, NY (View all jobs) Full Time 8112 State Route 12 Suite 1, Barneveld, NY 13304 Published on: July 17, 2025 MVPT Physical Therapy, a leading provider of outpatient...
- Oneida, NY (19 miles from Utica, NY)
- 30+ days ago
- Oneida, NY (19 miles from Utica, NY)
- 30+ days ago
Job Title: Welcome Center Representative FLSA Status: Non-exempt Job Grade: Part-Time Reports to: Membership Director POSITION SUMMARY: This position supports the work of the Y, a leading...
Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate...
Receptionist/Data Entry Clerk - Oneida - Full Time - Day s
- New Hartford, NY (1 mile from Utica, NY)
- 45+ days ago
- New Hartford, NY (1 mile from Utica, NY)
- 45+ days ago
Receptionist/Data Entry Clerk - Oneida - Full Time - Day s 3.2 3.2 out of 5 stars New Hartford, NY 13413 Job Summary Under the direct supervision of the manager or designee, the Patient...
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
- Verona, NY (18 miles from Utica, NY)
- 60+ days ago
Summary Operate the functional areas of guest registration and guest service to ensure guest satisfaction and maximum hotel profitability....
Demographic Data for Utica, NY
Moving to Utica, NY? Find some basic demographic data about Utica, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Utica, NY
Highest Education Level
Front Desk Attendants in Utica, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »