Front Desk Attendant Jobs in Burlington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Hillsborough, NC (24 miles from Burlington, NC)
- 6 days ago
- Hillsborough, NC (24 miles from Burlington, NC)
- 6 days ago
Summary: The Guest Services Specialist serves as the first point of contact for visitors and patients of UNC Hospitals, offering premium customer service at the entrances, information desks, valet drops...
Reservation Agent, O.Henry Hotel
- Greensboro, NC (15 miles from Burlington, NC)
- 13 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 13 days ago
Reservation Agent, O.Henry Hotel Quaintance-Weaver Restaurants & Hotels - 3.7 Greensboro, NC Job Details Full-time Estimated: $27.9K - $35.3K a year 18 hours ago Benefits Partner benefits Dental...
Greeter / Counter Desk Attendant
- Greensboro, NC (15 miles from Burlington, NC)
- 15 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 15 days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Receptionist - Franchise Location
- Siler City, NC (21 miles from Burlington, NC)
- 15 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 15 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
- Greensboro, NC (15 miles from Burlington, NC)
- 16 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 16 days ago
Front Desk Agent 3.4 3.4 out of 5 stars 1 Marriott Dr, Greensboro, NC 27409 Join Our Team as a Front Desk Superstar - Love People, Welcome Guests, & Enjoy Amazing Benefits! Who this job will...
Replies within 24 hours Benefits: Employee discounts Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Patient Care Specialist (Medical Receptionist)
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
Medical Receptionist-Full time
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 45+ days ago
Benefits/Perks Great small business work environment Flexible scheduling Weekend hours Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the...
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
Key Responsibilities: Guest Services: The primary focus remains on providing excellent customer service. This includes the standard duties of checking guests in and out of the hotel....
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
a Guest Service Agent is to perform....
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 90+ days ago
Title Front Desk Clerk/Van Driver Location Holiday Inn Express - Greensboro Description Front Desk Associate/Van Driver Job Description The job description for this position is only a general...
Customer Service Representative
- Graham, NC (9 miles from Burlington, NC)
- 90+ days ago
- Graham, NC (9 miles from Burlington, NC)
- 90+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Burlington, NC
Highest Education Level
Front Desk Attendants in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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