Front Desk Attendant Jobs in Winston Salem, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
As a Guest Services Representative, you set the tone for a positive, compassionate experience at our hospitals key entry points during overnight hours....
Shift Leader (Guest Service Representative / Crafter)
- High Point, NC (16 miles from Winston Salem, NC)
- 2 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 2 days ago
Service and helps bridge the gap between frosting and Guest Services by crafting orders....
Front Desk Clerk (Part Time, $17.50/hr.), Graylyn Conference Center
- Winston Salem, NC
- 2 days ago
- Winston Salem, NC
- 2 days ago
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the...
Abilities: Multi task, remain associate and guest service centric....
Reservation Agent, O.Henry Hotel
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
Reservation Agent, O.Henry Hotel Quaintance-Weaver Restaurants & Hotels - 3.7 Greensboro, NC Job Details Full-time Estimated: $27.9K - $35.3K a year 18 hours ago Benefits Partner benefits Dental...
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Receptionist - Franchise Location
- Kernersville, NC (6 miles from Winston Salem, NC)
- 10 days ago
- Kernersville, NC (6 miles from Winston Salem, NC)
- 10 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Hampton Inn & Suites Jacksonville- Guest Services Representative
- Winston Salem, NC
- 11 days ago
- Winston Salem, NC
- 11 days ago
Jacksonville, FL 32216 Position Summary A Guest Services Representative is responsible for attending to the needs of guests, especially during check-in and check-out, ensuring that guests are 100 percent...
- High Point, NC (16 miles from Winston Salem, NC)
- 11 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 11 days ago
Replies within 24 hours Benefits: Employee discounts Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
- Greensboro, NC (24 miles from Winston Salem, NC)
- 11 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 11 days ago
Front Desk Agent 3.4 3.4 out of 5 stars 1 Marriott Dr, Greensboro, NC 27409 Join Our Team as a Front Desk Superstar - Love People, Welcome Guests, & Enjoy Amazing Benefits! Who this job will...
- Archdale, NC (20 miles from Winston Salem, NC)
- 17 days ago
- Archdale, NC (20 miles from Winston Salem, NC)
- 17 days ago
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and...
- High Point, NC (16 miles from Winston Salem, NC)
- 18 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 18 days ago
Title Front Desk Clerk/Van Driver Location Holiday Inn Express Hotel & Suites High Point Description Front Desk Associate/Van Driver Job Description The job description for this position is only a...
Marriott Winston-Salem 425 North Cherry Street Winston Salem, NC 27101 Hotel with 319 Rooms Managed By Hospitality Ventures Management Group Apply Now Save this job SHARE THIS JOB Email Tweet...
- Greensboro, NC (24 miles from Winston Salem, NC)
- 27 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 27 days ago
Medical Receptionist (GSL) QualDerm Partners Greensboro, NC, US 2 days ago Quick Job type Full-time Quick Job description With 150+ locations in 17 states, QualDerm Partners is the largest...
Patient Care Specialist (Medical Receptionist)
- High Point, NC (16 miles from Winston Salem, NC)
- 30+ days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 30+ days ago
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Winston Salem, NC
Highest Education Level
Front Desk Attendants in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Discretion
- Private Branch Exchange
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »