Front Desk Attendant Jobs in Hershey, PA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 39 Jobs

Front Desk Receptionist

  • Harrisburg, PA (13 miles from Hershey, PA)
  • 5 hours ago
  • Harrisburg, PA (13 miles from Hershey, PA)
  • 5 hours ago

The role provides prompt, courteous service to customers either on the phone or in person. Job Description What would you do?...

Receptionist

  • Mechanicsburg, PA (20 miles from Hershey, PA)
  • 8 hours ago
  • Mechanicsburg, PA (20 miles from Hershey, PA)
  • 8 hours ago

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist,...

Receptionist/BDC

  • Palmyra, PA (3 miles from Hershey, PA)
  • 1 day ago
  • Palmyra, PA (3 miles from Hershey, PA)
  • 1 day ago

Receptionist/BDC Representative Palmyra, PA Klick Lewis Chevrolet is seeking a friendly, professional, and highly organized Receptionist/BDC Representative to be the first point of contact for our...

Guest Service Representative

  • York, PA (20 miles from Hershey, PA)
  • 1 day ago
  • York, PA (20 miles from Hershey, PA)
  • 1 day ago

Benefits: Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services...

Healthcare Receptionist

  • Lancaster, PA (21 miles from Hershey, PA)
  • 1 day ago
  • Lancaster, PA (21 miles from Hershey, PA)
  • 1 day ago

Overview Willow Valley Communities is hiring a Part Time Healthcare Receptionist to operate a multiline telephone system to answer incoming calls and direct callers to appropriate Team Members....

Front Desk Clerk

  • Lititz, PA (18 miles from Hershey, PA)
  • 3 days ago
  • Lititz, PA (18 miles from Hershey, PA)
  • 3 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Welcome Center Liaison/Receptionist

  • Lancaster, PA (21 miles from Hershey, PA)
  • 6 days ago
  • Lancaster, PA (21 miles from Hershey, PA)
  • 6 days ago

Location: Trillium Place CURRENT OPENING: Part-time: Saturday: 7:30 AM-4:00 PM Sunday: 8:00 AM-4:00 PM Position includes a holiday rotation The Welcome Center Liaison is to warmly welcome, greet,...

Dental Receptionist (York)

  • York, PA (20 miles from Hershey, PA)
  • 6 days ago
  • York, PA (20 miles from Hershey, PA)
  • 6 days ago

The Role : Dental Dreams LLC in York, PA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational...

Receptionist

  • Camp Hill, PA (15 miles from Hershey, PA)
  • 6 days ago
  • Camp Hill, PA (15 miles from Hershey, PA)
  • 6 days ago

The Gardens at West Shore is seeking a Receptionist for our skilled nursing facility in Camp Hill, PA. The primary purpose of the Receptionist is to manage answering phones, greeting patients and...

Full-Time Guest Service Representative Hampton Inn & Suites

  • York, PA (20 miles from Hershey, PA)
  • 7 days ago
  • York, PA (20 miles from Hershey, PA)
  • 7 days ago

As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source...

Part time Receptionist/Cashier

  • Harrisburg, PA (13 miles from Hershey, PA)
  • 8 days ago
  • Harrisburg, PA (13 miles from Hershey, PA)
  • 8 days ago

Overall SummaryDealership Support Staff EducationHigh School ExperienceLess than 1 year Additional InformationAre you looking for supplimental income working in a team based environment with room...

Medical Receptionist - Medical Assistant

  • York, PA (20 miles from Hershey, PA)
  • 8 days ago
  • York, PA (20 miles from Hershey, PA)
  • 8 days ago

Job Details Job Location: GEORGE STREET - YORK, PA Salary Range: Undisclosed Description Family First Health is seeking a Medical Receptionist - Medical Assistant for a Full-Time position in our...

Remote Work

Receptionist - Part Time - Days

  • York, PA (20 miles from Hershey, PA)
  • 9 days ago
  • York, PA (20 miles from Hershey, PA)
  • 9 days ago

Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or...

Receptionist - Franchise Location

  • Pine Grove, PA (23 miles from Hershey, PA)
  • 14 days ago
  • Pine Grove, PA (23 miles from Hershey, PA)
  • 14 days ago

What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

Guest Service Agent

  • Hummelstown, PA (3 miles from Hershey, PA)
  • 15 days ago
  • Hummelstown, PA (3 miles from Hershey, PA)
  • 15 days ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Demographic Data for Hershey, PA

Moving to Hershey, PA? Find some basic demographic data about Hershey, PA below.


Local
National
16,414
536
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Hershey, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Hershey, PA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Hershey, PA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »