Front Desk Attendant Jobs in Scranton, PA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist - Franchise Location
- Lake Ariel, PA (12 miles from Scranton, PA)
- 6 days ago
- Lake Ariel, PA (12 miles from Scranton, PA)
- 6 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
About Us ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US...
About Us ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US...
- Dickson City, PA (4 miles from Scranton, PA)
- 15 days ago
- Dickson City, PA (4 miles from Scranton, PA)
- 15 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
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Location: Geisinger Community Medical Center (GCMC) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Geisinger is proud to...
Guest Services Rep Full Time-104010
- Plains Township, PA (14 miles from Scranton, PA)
- 19 days ago
- Plains Township, PA (14 miles from Scranton, PA)
- 19 days ago
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Unit Desk Clerk - Evenings - Advanced Acute Care Trauma Unit
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 26 days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 26 days ago
Location: Geisinger Wyoming Valley (GWV) Shift: Evenings (United States of America) Scheduled Weekly Hours: 36 Worker Type: Regular Exemption Status: No Job Summary: Geisinger is proud to offer a...
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 26 days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 26 days ago
Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written....
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
- Moosic, PA (3 miles from Scranton, PA)
- 30+ days ago
- Moosic, PA (3 miles from Scranton, PA)
- 30+ days ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Receptionist/Administrative Support Coordinator
- Simpson, PA (13 miles from Scranton, PA)
- 45+ days ago
- Simpson, PA (13 miles from Scranton, PA)
- 45+ days ago
Job Type Full-time Description PURPOSE: The role of the Receptionist & Administrative Support Specialist is to manage the lobby, handling incoming calls, receive and process visitors, and perform...
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 60+ days ago
- Wilkes Barre, PA (16 miles from Scranton, PA)
- 60+ days ago
Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written....
- Moosic, PA (3 miles from Scranton, PA)
- 90+ days ago
- Moosic, PA (3 miles from Scranton, PA)
- 90+ days ago
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies....
The Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints....
Demographic Data for Scranton, PA
Moving to Scranton, PA? Find some basic demographic data about Scranton, PA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Scranton, PA
Highest Education Level
Front Desk Attendants in Scranton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Insurance Knowledge
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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