Reservation Clerk Jobs in Pasadena, CA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Lucky Strike Entertainment
- Los Angeles, CA (13 miles from Pasadena, CA)
- 19 hours ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 19 hours ago
Overview Reservations Specialist We Are Lucky Strike Entertainment. Bowling, Arcade, Family Entertainment Centers. One company. Multiple brands. Hospitality at our core - we put people first by...
In PersonGuest Services Coordinator $70,304 Annual
- Commerce Casino
- Commerce, CA (10 miles from Pasadena, CA)
- 21 days ago
- Commerce, CA (10 miles from Pasadena, CA)
- 21 days ago
PRIMARY JOB FUNCTIONS The position of Guest Service Coordinator at The Commerce Casino and Hotel is a supportive role to Guest Experience Leadership and Guest Service Team....
In Person- FRENCH LICK RESORT
- Burbank, CA (10 miles from Pasadena, CA)
- 27 days ago
- Burbank, CA (10 miles from Pasadena, CA)
- 27 days ago
Success requires strong communication, attention to detail, and the ability to balance reservations production with exceptional guest service....
In Person- Ralph Lauren
- Beverly Hills, CA (15 miles from Pasadena, CA)
- 45+ days ago
- Beverly Hills, CA (15 miles from Pasadena, CA)
- 45+ days ago
Ref # W176217 State/Region California Department Retail Stores Location United States City Beverly Hills Pay Range: The pay range for this job is $18 - $26 per hour; actual pay is dependent on...
In PersonTravel Coordinator, YOLA National Festival
- Los Angeles Philharmonic Association
- Los Angeles, CA (13 miles from Pasadena, CA)
- 60+ days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 60+ days ago
Professionalism: Maintain a professional and courteous demeanor in all interactions with internal and external constituents and maintain positive relationships Proactive Problem-Solving: Demonstrate...
RemoteDemographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Pasadena, CA
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Guest Service
- Food and Beverage Management
- Food Handling
- Sanitation
- Service-Oriented
- Catering
- Switchboard Operation
- New Employee Orientation
- Courteous
- Point-of-Sale System
- Fitness
- Complaint Resolution
- Energetic
- General Office Duties
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Auditing
- Events
- Typing
- Microsoft Outlook
- Customer Relations
- Interpersonal Skills
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Team Building
- Flexibility
- Multitasking
- Bachelor's Degree
- Sales
- Microsoft Word
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Bilingual
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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