Reservation Clerk Jobs in Miami Beach, FL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Float Patient Hospitality Specialist, Outpatient Services, FT, Shift 8:30A-9P
- Coral Gables, FL (8 miles from Miami Beach, FL)
- 2 days ago
- Coral Gables, FL (8 miles from Miami Beach, FL)
- 2 days ago
Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and...
Guest Services Coordinator, Guest Services, Full Time, Variable Shifts
- Miami, FL (3 miles from Miami Beach, FL)
- 6 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 6 days ago
Department: Jackson Memorial Hospital - Guest Services Address: 1611 NW 12th Ave, Miami, Florida, 33136 Shift Details: Full-Time, Variable Shifts Why Jackson Jackson Health System is a nationally and...
R.O.- Hospitality Specialist // Hollywood Beach Towers
- Hollywood, FL (17 miles from Miami Beach, FL)
- 26 days ago
- Hollywood, FL (17 miles from Miami Beach, FL)
- 26 days ago
What you're great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
- Hollywood, FL (17 miles from Miami Beach, FL)
- 30+ days ago
- Hollywood, FL (17 miles from Miami Beach, FL)
- 30+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Demographic Data for Miami Beach, FL
Moving to Miami Beach, FL? Find some basic demographic data about Miami Beach, FL below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Miami Beach, FL
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Miami Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Casual Dining
- Front of House
- Food and Beverage Management
- Guest Service
- Aloha POS
- Service-Oriented
- Bartending
- Switchboard Operation
- Catering
- Courteous
- Show Hosting
- Long-Term Disability
- Wellness
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Background Checks
- High School Diploma
- Customer Relations
- Retail
- Microsoft Outlook
- Verbal Communication
- Auditing
- Telephone Skills
- Events
- Flexibility
- Data Entry
- Typing
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills