Reservation Clerk Jobs in Miami, FL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
MANTECH seeks a motivated, career and customer-oriented Senior Travel Coordinator to join our team in Doral, FL. Responsibilities include but are not limited to: Leads and mentors a team of Travel...
Paladin Consulting is currently hiring a Concierge/Hospitality Specialist to join our team working onsite at different worksites throughout Miami and Ft Lauderdale. Parking is provided. We work...
Travel Coordinator - Journeyman
- Doral, FL (6 miles from Miami, FL)
- 4 days ago
- Doral, FL (6 miles from Miami, FL)
- 4 days ago
Tyto Athene is searching for a **Travel Coordinator - Journeyman** to support U.S. Southern Command on the SCITES II Contract in Doral, Florida. **Responsibilities:** + Coordinates TO travel...
- Bal Harbour, FL (9 miles from Miami, FL)
- 5 days ago
- Bal Harbour, FL (9 miles from Miami, FL)
- 5 days ago
Additional Information** **Job Number** 25122347 **Job Category** Rooms & Guest Services Operations **Location** The St....
- Doral, FL (6 miles from Miami, FL)
- 19 days ago
- Doral, FL (6 miles from Miami, FL)
- 19 days ago
Travel Coordinator - Mid. Athena Technology Group View Employer's Profile FOLLOW EMPLOYER Yesterday Secret Unspecified Unspecified Doral, FL (ON-SITE/OFFICE) Job Title: Travel Coordinator - Mid....
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Miami, FL
Highest Education Level
Reservation Clerks in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- Closing
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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