Reservation Clerk Jobs in Nyack, NY
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- New York, NY (23 miles from Nyack, NY)
- 6 days ago
- New York, NY (23 miles from Nyack, NY)
- 6 days ago
limited to: Set up and reset meeting rooms in accordance with client andpany standards Maintain kitchen areas, monitor supplies, and restock as needed Greet and assist customers in a professional and service-oriented...
Hospitality Specialist at Midtown NYC Law Firm
- New York, NY (23 miles from Nyack, NY)
- 13 days ago
- New York, NY (23 miles from Nyack, NY)
- 13 days ago
Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented preferred Good customer service skills, including tact in handling complaints Good...
- Bronx, NY (18 miles from Nyack, NY)
- 24 days ago
- Bronx, NY (18 miles from Nyack, NY)
- 24 days ago
The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx...
Hospitality Specialist - Temporary
- New York, NY (23 miles from Nyack, NY)
- 26 days ago
- New York, NY (23 miles from Nyack, NY)
- 26 days ago
Job Title Hospitality Specialist - Temporary Job Description Summary Under the supervision of the Assistant Operations Manager, the Hospitality Specialist oversees all operational aspects of the...
Hospitality Specialist - Part Time - Temp
- New York, NY (23 miles from Nyack, NY)
- 27 days ago
- New York, NY (23 miles from Nyack, NY)
- 27 days ago
Job Title Hospitality Specialist - Part Time - Temp Job Description Summary HOSPITALITY SPECIALIST - Part Time - Temp (6 month +/- detail) Under the supervision of the Management Team (Property...
Demographic Data for Nyack, NY
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Nyack, NY
Highest Education Level
Reservation Clerks in Nyack, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Fine Dining
- Loyalty Marketing
- Show Hosting
- Food Service Management
- Catering
- Service-Oriented
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Housekeeping
- Long-Term Disability
- Complaint Resolution
- Cashier Skills
- Reception
- Reimbursement
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Auditing
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Inventory Management
- Regulations
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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