Concierge Jobs in Saint Helena, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Yountville, CA (10 miles from Saint Helena, CA)
- 1 day ago
- Yountville, CA (10 miles from Saint Helena, CA)
- 1 day ago
The Concierge ensures the prompt, professional, and timely answering of guest inquiries....
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 9 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 9 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Concierge PT- Sterling Vineyards
- Calistoga, CA (10 miles from Saint Helena, CA)
- 10 days ago
- Calistoga, CA (10 miles from Saint Helena, CA)
- 10 days ago
The concierge will enter appropriate guest information into the reservation system. Must be available weekends....
Seasonal Tasting Room Concierge - Sterling
- Calistoga, CA (10 miles from Saint Helena, CA)
- 10 days ago
- Calistoga, CA (10 miles from Saint Helena, CA)
- 10 days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Spa Concierge Lead (Part-Time) - $22/hour Booking & Retail Commissions
- Napa, CA (7 miles from Saint Helena, CA)
- 14 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 14 days ago
opening/closing duties and reporting procedures, including acting as Manager-on-Duty when scheduled Conduct stand-up meetings, performance check-ins, and help train staff in Book4Time, rituals, and guest...
Spa Concierge Lead (Part-Time) - $22/hour + Booking & Retail Commissions
- Napa, CA (7 miles from Saint Helena, CA)
- 15 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 15 days ago
opening/closing duties and reporting procedures, including acting as Manager-on-Duty when scheduled Conduct stand-up meetings, performance check-ins, and help train staff in Book4Time, rituals, and guest...
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 16 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 16 days ago
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
- Napa, CA (7 miles from Saint Helena, CA)
- 17 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 17 days ago
Provides basic trouble-shooting support for in-room services such as internet, TV movies, games and Web service....
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Demographic Data for Saint Helena, CA
Moving to Saint Helena, CA? Find some basic demographic data about Saint Helena, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Saint Helena, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Saint Helena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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