Concierge Jobs in Yountville, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Concierge ensures the prompt, professional, and timely answering of guest inquiries....
Concierge PT- Sterling Vineyards
- Calistoga, CA (18 miles from Yountville, CA)
- 13 days ago
- Calistoga, CA (18 miles from Yountville, CA)
- 13 days ago
The concierge will enter appropriate guest information into the reservation system. Must be available weekends....
Seasonal Tasting Room Concierge - Sterling
- Calistoga, CA (18 miles from Yountville, CA)
- 13 days ago
- Calistoga, CA (18 miles from Yountville, CA)
- 13 days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Spa Concierge Lead (Part-Time) - $22/hour Booking & Retail Commissions
- Napa, CA (9 miles from Yountville, CA)
- 17 days ago
- Napa, CA (9 miles from Yountville, CA)
- 17 days ago
opening/closing duties and reporting procedures, including acting as Manager-on-Duty when scheduled Conduct stand-up meetings, performance check-ins, and help train staff in Book4Time, rituals, and guest...
Spa Concierge Lead (Part-Time) - $22/hour + Booking & Retail Commissions
- Napa, CA (9 miles from Yountville, CA)
- 19 days ago
- Napa, CA (9 miles from Yountville, CA)
- 19 days ago
opening/closing duties and reporting procedures, including acting as Manager-on-Duty when scheduled Conduct stand-up meetings, performance check-ins, and help train staff in Book4Time, rituals, and guest...
- Napa, CA (9 miles from Yountville, CA)
- 20 days ago
- Napa, CA (9 miles from Yountville, CA)
- 20 days ago
Provides basic trouble-shooting support for in-room services such as internet, TV movies, games and Web service....
- Napa, CA (9 miles from Yountville, CA)
- 30+ days ago
- Napa, CA (9 miles from Yountville, CA)
- 30+ days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Demographic Data for Yountville, CA
Moving to Yountville, CA? Find some basic demographic data about Yountville, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Yountville, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Yountville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Flexibility
- Data Entry
- Filing
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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