Concierge Jobs in Dover, FL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Full/Part time Concierge positions for luxury apartment high rises
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
**Key Responsibilities:** * Greet and assist residents, guests, and visitors in a professional and courteous manner. * Handle incoming calls, emails, and enquiries promptly and effectively. * Manage...
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
Responsible for conducting ticket sales at the ticket windows or guest services to all aquarium guests, including handling cash, debits, checks and credit card sales....
- Tampa, FL (14 miles from Dover, FL)
- 15 days ago
- Tampa, FL (14 miles from Dover, FL)
- 15 days ago
POSITION SUMMARY Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making...
- Tampa, FL (14 miles from Dover, FL)
- 18 days ago
- Tampa, FL (14 miles from Dover, FL)
- 18 days ago
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
The Medical Concierge Scheduler is responsible for helping patients via inbound and outbound calls, emails, texts, and web chats....
Bank Customer Care Agent (Full-Time & Experienced)
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
effective solutions Escalate complex issues to appropriate teams when necessary Ensure first-call resolution through active listening and problem-solving Follow client-specific procedures and maintain a courteous...
Automotive Consultant - Sales Concierge
- Lakeland, FL (20 miles from Dover, FL)
- 45+ days ago
- Lakeland, FL (20 miles from Dover, FL)
- 45+ days ago
Automotive Consultant - Sales Concierge FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset....
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 90+ days ago
Are you passionate about providing exceptional guest service in a luxurious setting? Marriott Tampa Westshore is seeking a Concierge Lounge Attendant to join our dedicated team....
- Mulberry, FL (18 miles from Dover, FL)
- 90+ days ago
- Mulberry, FL (18 miles from Dover, FL)
- 90+ days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dover, FL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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