Concierge Jobs in Honolulu, HI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We're seeking motivated individuals to join our team as Residential Specialists (Condo Security/Concierge). Guard Card Required....
Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as...
We're seeking motivated individuals to join our team as Residential Specialists (Condo Security/Concierge). Guard Card Required....
We're seeking motivated individuals to join our team as Residential Specialists (Condo Security/Concierge). Guard Card Required....
Call Center Customer Experience Representative (In Person - Honolulu)
- Honolulu, HI
- 6 days ago
- Honolulu, HI
- 6 days ago
Key Responsibilities Serve as the first point of contact for incoming customer calls. Provide clear, accurate information and resolve inquiries efficiently while ensuring a positive customer...
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Japanese-Speaking Concierge - Oahu - $100 Sign Up Bonus!
- Honolulu, HI
- 20 days ago
- Honolulu, HI
- 20 days ago
un Japanese-Speaking Concierge - Oahu - $100 Sign Up Bonus!...
SCHEDULE DETAILS: Our Marketing Concierge will work a flexible schedule to include weekends and holidays....
SCHEDULE DETAILS: Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays....
SCHEDULE DETAILS: Our In House Marketing Concierge will work a flexible schedule to include weekends and holidays....
Bilingual In House Marketing Concierge (Japanese/English)
- Honolulu, HI
- 60+ days ago
- Honolulu, HI
- 60+ days ago
New Bilingual In House Marketing Concierge may be eligible for sign on bonus up to $1500 based on your experience Are you a positive and dynamic individual with 1 year of sales, concierge or marketing...
SCHEDULE DETAILS: Our Marketing Concierge will work the PM shifts that range between the hours of 1:00pm through 9:00pm and to include weekends and holidays....
Bilingual Marketing Concierge (Japanese/English)
- Honolulu, HI
- 60+ days ago
- Honolulu, HI
- 60+ days ago
SCHEDULE DETAILS: Our Bilingual Marketing Concierge will work a flexible schedule to include weekends and holidays....
POSITION SUMMARY As an integral part of a team, is responsible for continuously looking for ways to improve each guest’s experience from providing exceptional guest service to being the guest’s liaison...
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Honolulu, HI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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