Concierge Jobs in Des Plaines, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 2 days ago
We are looking to add a new Concierge- Host to our team as we continue to grow in 2025 and beyond. What We Offer: Positive work environment and company culture....
Part Time - Concierge Saturday 7AM-3PM, Sunday 9AM-5PM
- Lake Bluff, IL (16 miles from Des Plaines, IL)
- 2 days ago
- Lake Bluff, IL (16 miles from Des Plaines, IL)
- 2 days ago
Company Description Saturdays 7AM-3PM and Sundays 9AM- 5PM Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we...
Medical Assistant, Concierge Medicine
- Buffalo Grove, IL (8 miles from Des Plaines, IL)
- 3 days ago
- Buffalo Grove, IL (8 miles from Des Plaines, IL)
- 3 days ago
Medical Assistant, Concierge Medicine Position Highlights: Position: Medical Assistant Location: 600 W Lake Cook Rd. Buffalo Grove, IL....
Customer Care Agent - Palmer House Hilton
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 4 days ago
As a Customer Care Agent you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Burr Ridge, IL (21 miles from Des Plaines, IL)
- 4 days ago
- Burr Ridge, IL (21 miles from Des Plaines, IL)
- 4 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Long Grove, IL (13 miles from Des Plaines, IL)
- 4 days ago
- Long Grove, IL (13 miles from Des Plaines, IL)
- 4 days ago
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
- Evanston, IL (9 miles from Des Plaines, IL)
- 5 days ago
- Evanston, IL (9 miles from Des Plaines, IL)
- 5 days ago
Why Choose us?! Benefits: Paid Time Off (PTO): With rollover and sellback options Retirement Savings: 403(b) with employer match Employee Assistance Program (EAP): Confidential support services...
- Lisle, IL (20 miles from Des Plaines, IL)
- 5 days ago
- Lisle, IL (20 miles from Des Plaines, IL)
- 5 days ago
Overview The Concierge is responsible for welcoming, providing assistance and addressing inquiries and requests to residents, visitors and callers....
- Deerfield, IL (8 miles from Des Plaines, IL)
- 6 days ago
- Deerfield, IL (8 miles from Des Plaines, IL)
- 6 days ago
Overview CJE SeniorLife Tamarisk NorthShore has been welcoming older adults 65 and better since opening in August 2020. This exceptional independent senior living community (managed by CJE...
Guest Services Associate - WorldMark Camlin Resort
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 7 days ago
Full Time Compensation starting at $20.80/hr How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests'...
- Northbrook, IL (5 miles from Des Plaines, IL)
- 9 days ago
- Northbrook, IL (5 miles from Des Plaines, IL)
- 9 days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Beauty Concierge - Fashion Outlets of Chicago Rack
- Rosemont, IL (3 miles from Des Plaines, IL)
- 11 days ago
- Rosemont, IL (3 miles from Des Plaines, IL)
- 11 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Client Concierge - Behavioral Health
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 11 days ago
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 11 days ago
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 12 days ago
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Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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