Concierge Jobs in Evanston, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Addison, IL (18 miles from Evanston, IL)
- 9 hours ago
- Addison, IL (18 miles from Evanston, IL)
- 9 hours ago
The Clarendale of Addison is recruiting for a hospitality focused Concierge....
- Oak Lawn, IL (24 miles from Evanston, IL)
- 22 hours ago
- Oak Lawn, IL (24 miles from Evanston, IL)
- 22 hours ago
It is also the role of guest services to follow up on patients rounded on to assure action has been taken. 3)Assume responsibilities for concierge outcomes as a whole and participate in evaluations...
Office Services - Hospitality Service Specialist
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence....
- Oak Lawn, IL (24 miles from Evanston, IL)
- 2 days ago
- Oak Lawn, IL (24 miles from Evanston, IL)
- 2 days ago
It is also the role of guest services to follow up on patients rounded on to assure action has been taken. 3)Assume responsibilities for concierge outcomes as a whole and participate in evaluations...
Client Concierge - Behavioral Health - Skokie
- Skokie, IL (1 mile from Evanston, IL)
- 2 days ago
- Skokie, IL (1 mile from Evanston, IL)
- 2 days ago
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
- Chicago, IL (10 miles from Evanston, IL)
- 5 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 5 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Chicago, IL (10 miles from Evanston, IL)
- 6 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 6 days ago
We are looking to add a new Concierge- Host to our team as we continue to grow in 2025 and beyond. What We Offer: Positive work environment and company culture....
Part Time - Concierge Saturday 7AM-3PM, Sunday 9AM-5PM
- Lake Bluff, IL (18 miles from Evanston, IL)
- 6 days ago
- Lake Bluff, IL (18 miles from Evanston, IL)
- 6 days ago
Company Description Saturdays 7AM-3PM and Sundays 9AM- 5PM Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we...
Medical Assistant, Concierge Medicine
- Buffalo Grove, IL (15 miles from Evanston, IL)
- 7 days ago
- Buffalo Grove, IL (15 miles from Evanston, IL)
- 7 days ago
Medical Assistant, Concierge Medicine Position Highlights: Position: Medical Assistant Location: 600 W Lake Cook Rd. Buffalo Grove, IL....
Customer Care Agent - Palmer House Hilton
- Chicago, IL (10 miles from Evanston, IL)
- 7 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 7 days ago
As a Customer Care Agent you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Burr Ridge, IL (24 miles from Evanston, IL)
- 7 days ago
- Burr Ridge, IL (24 miles from Evanston, IL)
- 7 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Long Grove, IL (20 miles from Evanston, IL)
- 7 days ago
- Long Grove, IL (20 miles from Evanston, IL)
- 7 days ago
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
Why Choose us?! Benefits: Paid Time Off (PTO): With rollover and sellback options Retirement Savings: 403(b) with employer match Employee Assistance Program (EAP): Confidential support services...
- Deerfield, IL (12 miles from Evanston, IL)
- 9 days ago
- Deerfield, IL (12 miles from Evanston, IL)
- 9 days ago
Overview CJE SeniorLife Tamarisk NorthShore has been welcoming older adults 65 and better since opening in August 2020. This exceptional independent senior living community (managed by CJE...
Guest Services Associate - WorldMark Camlin Resort
- Chicago, IL (10 miles from Evanston, IL)
- 11 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 11 days ago
Full Time Compensation starting at $20.80/hr How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests'...
Demographic Data for Evanston, IL
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Evanston, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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