Concierge Jobs in Groton, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lowell, MA (14 miles from Groton, MA)
- 5 hours ago
- Lowell, MA (14 miles from Groton, MA)
- 5 hours ago
The Concierge performs services in a designated area according to the policies, procedures, philosophy, and objectives of the department and hospital....
Microsoft Concierge Enterprise
- Merrimack, NH (16 miles from Groton, MA)
- 9 hours ago
- Merrimack, NH (16 miles from Groton, MA)
- 9 hours ago
Introduction Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience....
- Merrimack, NH (16 miles from Groton, MA)
- 9 hours ago
- Merrimack, NH (16 miles from Groton, MA)
- 9 hours ago
Introduction Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience....
- Lowell, MA (14 miles from Groton, MA)
- 23 days ago
- Lowell, MA (14 miles from Groton, MA)
- 23 days ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
- Burlington, MA (20 miles from Groton, MA)
- 26 days ago
- Burlington, MA (20 miles from Groton, MA)
- 26 days ago
Location: Burlington, US-MA Rate: Not Specified Type: Permanent Showroom Concierge TileBar is excited to announce the opening of our brand-new 3rd Ave Burlington Showroomand we're looking for an enthusiastic...
- Wayland, MA (20 miles from Groton, MA)
- 30+ days ago
- Wayland, MA (20 miles from Groton, MA)
- 30+ days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- Leominster, MA (11 miles from Groton, MA)
- 30+ days ago
- Leominster, MA (11 miles from Groton, MA)
- 30+ days ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Lincoln, MA (18 miles from Groton, MA)
- 30+ days ago
- Lincoln, MA (18 miles from Groton, MA)
- 30+ days ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Hudson, MA (15 miles from Groton, MA)
- 60+ days ago
- Hudson, MA (15 miles from Groton, MA)
- 60+ days ago
JOB TITLE : Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative...
Demographic Data for Groton, MA
Moving to Groton, MA? Find some basic demographic data about Groton, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Groton, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Groton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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