Front Desk Attendant Jobs in Groton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Marlborough, MA (18 miles from Groton, MA)
- 4 hours ago
- Marlborough, MA (18 miles from Groton, MA)
- 4 hours ago
Your responsibilities will include: Greeting and registering guests efficiently and courteously. Providing prompt and personalized assistance to meet guest needs....
Part Time Front Desk Receptionist
- Billerica, MA (16 miles from Groton, MA)
- 15 hours ago
- Billerica, MA (16 miles from Groton, MA)
- 15 hours ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Guest Services Rep Full Time-104010
- Marlborough, MA (18 miles from Groton, MA)
- 1 day ago
- Marlborough, MA (18 miles from Groton, MA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Framingham, MA (21 miles from Groton, MA)
- 2 days ago
- Framingham, MA (21 miles from Groton, MA)
- 2 days ago
Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...
Front Desk The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
- Maynard, MA (14 miles from Groton, MA)
- 3 days ago
- Maynard, MA (14 miles from Groton, MA)
- 3 days ago
Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...
- Lowell, MA (14 miles from Groton, MA)
- 3 days ago
- Lowell, MA (14 miles from Groton, MA)
- 3 days ago
Hours: 40 hours weekly, Monday-Friday 830am-5pm. Location: Westford Family Medicine. Job Profile Summary This role focuses on providing administrative and business support to the organization in...
- Woburn, MA (23 miles from Groton, MA)
- 3 days ago
- Woburn, MA (23 miles from Groton, MA)
- 3 days ago
Return to Job Search Reservation Agent (Part-Time) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...
Front Desk and House Keeping positions
- Salem, NH (21 miles from Groton, MA)
- 4 days ago
- Salem, NH (21 miles from Groton, MA)
- 4 days ago
Now hiring the following Part-Time positions at Park View Inn: Front Desk Associate - Looking for an honest individual who enjoys helping others. Must be comfortable with computers, have good...
Weekend Receptionist/Secretary
- Methuen, MA (21 miles from Groton, MA)
- 5 days ago
- Methuen, MA (21 miles from Groton, MA)
- 5 days ago
St. Ann's Home & School, in Methuen, MA, is a leader in special education and residential programming, offering private day programs, child and adolescent residential services, along with a broad...
Administrative Assistant/Receptionist
- Lowell, MA (14 miles from Groton, MA)
- 5 days ago
- Lowell, MA (14 miles from Groton, MA)
- 5 days ago
Administrative Assistant/Receptionist Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is seeking an Administrative...
- Northborough, MA (19 miles from Groton, MA)
- 5 days ago
- Northborough, MA (19 miles from Groton, MA)
- 5 days ago
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
- Bedford, NH (22 miles from Groton, MA)
- 6 days ago
- Bedford, NH (22 miles from Groton, MA)
- 6 days ago
Answer all incoming calls professionally and courteously and redirect them appropriately. Warmly welcome, greet and direct patients, visitors, and guests. Coordinate outgoing and incoming mail....
Receptionist - The Residence at Bedford
- Bedford, MA (17 miles from Groton, MA)
- 8 days ago
- Bedford, MA (17 miles from Groton, MA)
- 8 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Front Desk Associate - Homewood Suites Nashua
- Nashua, NH (10 miles from Groton, MA)
- 9 days ago
- Nashua, NH (10 miles from Groton, MA)
- 9 days ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Demographic Data for Groton, MA
Moving to Groton, MA? Find some basic demographic data about Groton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Groton, MA
Highest Education Level
Front Desk Attendants in Groton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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