Front Desk Attendant Jobs in Groton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Receptionist - Medical
- Fitchburg, MA (11 miles from Groton, MA)
- 17 hours ago
- Fitchburg, MA (11 miles from Groton, MA)
- 17 hours ago
Make an impact in your community through a career in health care! Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded...
Medical Receptionist/Patient Care Coordinator
- Nashua, NH (10 miles from Groton, MA)
- 19 hours ago
- Nashua, NH (10 miles from Groton, MA)
- 19 hours ago
Waldman Plastic Surgery and Dermatology is seeking a Patient Care Coordinator/Medical Receptionist for our busy and growing Plastic Surgery and Dermatology practice in Nashua, NH. Our group offers...
- Tewksbury, MA (17 miles from Groton, MA)
- 19 hours ago
- Tewksbury, MA (17 miles from Groton, MA)
- 19 hours ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Front Desk Receptionist - Dental
- Fitchburg, MA (11 miles from Groton, MA)
- 1 day ago
- Fitchburg, MA (11 miles from Groton, MA)
- 1 day ago
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
Randstad has partnered with a non-profit organization to find a Receptionist to support their front office. The ideal candidate will be professional and personable with excellent customer service...
- Concord, MA (15 miles from Groton, MA)
- 1 day ago
- Concord, MA (15 miles from Groton, MA)
- 1 day ago
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
- Lexington, MA (21 miles from Groton, MA)
- 1 day ago
Key Responsibilities: Answer and direct incoming phone calls professionally and courteously Greet and assist walk-in customers and visitors Provide administrative support, including: Scanning and filing...
- Bedford, NH (22 miles from Groton, MA)
- 2 days ago
- Bedford, NH (22 miles from Groton, MA)
- 2 days ago
Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee,...
- Concord, MA (15 miles from Groton, MA)
- 3 days ago
- Concord, MA (15 miles from Groton, MA)
- 3 days ago
Back to all jobs Receptionist Posted 04-Aug-2025 (EST) 35 Forest Ridge Road, Concord, MA 01742, USA 18.00-20.00 per hour Full Time Location: 35 Forest Ridge Road, Concord, MA 01742 Hourly Rate:...
Front Desk Agent - The Artisan Hotel at Tuscan Village, a Tribute portfolio by Marriott
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
- Salem, NH (21 miles from Groton, MA)
- 3 days ago
Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report....
Weekend Receptionist - Home Health
- Lowell, MA (14 miles from Groton, MA)
- 4 days ago
- Lowell, MA (14 miles from Groton, MA)
- 4 days ago
Job Description This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the...
- Lowell, MA (14 miles from Groton, MA)
- 4 days ago
- Lowell, MA (14 miles from Groton, MA)
- 4 days ago
At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...
- Andover, MA (21 miles from Groton, MA)
- 5 days ago
- Andover, MA (21 miles from Groton, MA)
- 5 days ago
Responsibilities Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves...
Receptionist, Bilingual Spanish
- Framingham, MA (21 miles from Groton, MA)
- 6 days ago
- Framingham, MA (21 miles from Groton, MA)
- 6 days ago
Benefits Information Benefits As an Administrative Assistant, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present...
Demographic Data for Groton, MA
Moving to Groton, MA? Find some basic demographic data about Groton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Groton, MA
Highest Education Level
Front Desk Attendants in Groton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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