Concierge Jobs in Westlake, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Avon, OH (4 miles from Westlake, OH)
- 15 hours ago
- Avon, OH (4 miles from Westlake, OH)
- 15 hours ago
Rose Senior Living Avon is recruiting for a hospitality focused Concierge....
- Bedford, OH (20 miles from Westlake, OH)
- 2 days ago
- Bedford, OH (20 miles from Westlake, OH)
- 2 days ago
messages, as appropriate Greets all visitors in a friendly, courteous and professional manner....
Specialist, Service Concierge - Schwab Wealth Advisory
- Westlake, OH
- 5 days ago
- Westlake, OH
- 5 days ago
Specialist, Service Concierge - Schwab Wealth Advisory Charles Schwab Westlake, United States Sr....
- Cleveland, OH (12 miles from Westlake, OH)
- 6 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 6 days ago
Customer Experience Representative- Cleveland Hopkins Airport Enterprise Mobility 3.3 ( ) Cleveland, OH Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and...
Customer Experience Representative
- Bedford Heights, OH (20 miles from Westlake, OH)
- 7 days ago
- Bedford Heights, OH (20 miles from Westlake, OH)
- 7 days ago
Overview Universal Windows Direct - Customer Experience Representative The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the...
Customer Experience Representative- Cleveland Hopkins Airport
- Cleveland, OH (12 miles from Westlake, OH)
- 9 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 9 days ago
Customer Experience Representative- Cleveland Hopkins Airport 3.8 3.8 out of 5 stars 19601 Maplewood Avenue, Cleveland, OH 44135 $18.27 an hour - Full-time Enterprise Holdings 132 reviews $18.27...
- Cleveland, OH (12 miles from Westlake, OH)
- 12 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 12 days ago
SUMMARY Renewal by Andersen is looking to add a Concierge RSR to our team in Middleburg Heights, OH....
Concierge- The Flats at East Bank (3rd Shift)
- Cleveland, OH (12 miles from Westlake, OH)
- 21 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 21 days ago
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Sales Associate COLOR & CURL CONCIERGE 09708
- Middleburg Heights, OH (8 miles from Westlake, OH)
- 21 days ago
- Middleburg Heights, OH (8 miles from Westlake, OH)
- 21 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Cleveland, OH (12 miles from Westlake, OH)
- 24 days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 24 days ago
Concierge Cleveland, OH (onsite) 07/21/2025 - 10/27/2025 Shift: 8 AM - 5 PM Mon-Fri Parking : Costs reimbursed by client Dress Code: Business Casual Job Description: Supporting various sites providing...
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Parking Concierge/Cleveland Clinic Hillcrest Hospital/15 P/H - 5:30AM-1:30PM
- Mayfield Heights, OH (24 miles from Westlake, OH)
- 30+ days ago
- Mayfield Heights, OH (24 miles from Westlake, OH)
- 30+ days ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
- Beachwood, OH (21 miles from Westlake, OH)
- 60+ days ago
- Beachwood, OH (21 miles from Westlake, OH)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Cleveland, OH (12 miles from Westlake, OH)
- 90+ days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 90+ days ago
The Owner Experience Concierge Team will be scheduled on a forty-hour work week....
Cain Park Hospitality Assistant
- Cleveland, OH (12 miles from Westlake, OH)
- 90+ days ago
- Cleveland, OH (12 miles from Westlake, OH)
- 90+ days ago
This position requires a person who is congenial, mature, detail-oriented, and possesses proven people and communication skills. This person, who is discerning and perceptive, relies on experience...
Demographic Data for Westlake, OH
Moving to Westlake, OH? Find some basic demographic data about Westlake, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Westlake, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Westlake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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