Concierge Jobs in Hershey, PA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Must possess excellent communication and guest service skills....
- Lancaster, PA (21 miles from Hershey, PA)
- 3 days ago
- Lancaster, PA (21 miles from Hershey, PA)
- 3 days ago
The Concierge is responsible for greeting, welcoming and directing Residents and guests in a friendly and courteous manner, both in person and over the telephone....
- Lebanon, PA (11 miles from Hershey, PA)
- 26 days ago
- Lebanon, PA (11 miles from Hershey, PA)
- 26 days ago
Company DescriptionPrimeTalent,Recruitment AgencyJob Description PrimeTalent is Hiring We are hiring a Customer Care Agent in Nahr El Mote Area.Key Responsibilities: Confirm appointments and...
The Club Concierge is responsible for reception desk duties including responding to guest/member requests for services and information at The Hershey Country Club while maintaining other projects as...
- York, PA (20 miles from Hershey, PA)
- 90+ days ago
- York, PA (20 miles from Hershey, PA)
- 90+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Demographic Data for Hershey, PA
Moving to Hershey, PA? Find some basic demographic data about Hershey, PA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hershey, PA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hershey, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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