Concierge Jobs in Rockwall, TX
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Dallas, TX (22 miles from Rockwall, TX)
- 90+ days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 90+ days ago
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
- Garland, TX (12 miles from Rockwall, TX)
- 2 days ago
- Garland, TX (12 miles from Rockwall, TX)
- 2 days ago
Jump-start your career as a Patient Experience Concierge today with Medical City Dallas....
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
Jump-start your career as a Patient Experience Concierge today with Medical City Dallas....
Membership Concierge- Evenings
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Luxury High Rise Concierge (Overnight)
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
Adheres to company standards for resident and guest services. Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested....
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Dallas, TX (22 miles from Rockwall, TX)
- 13 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 13 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
- Plano, TX (22 miles from Rockwall, TX)
- 13 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 13 days ago
Additional Information Concierge Supporting Banquet and Event Operations Job Number 24192251 Job Category Rooms & Guest Services Operations Location Renaissance Dallas at Plano Legacy West Hotel, 6007...
- McKinney, TX (23 miles from Rockwall, TX)
- 14 days ago
- McKinney, TX (23 miles from Rockwall, TX)
- 14 days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Plano, TX (22 miles from Rockwall, TX)
- 17 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 17 days ago
The Concierge provides exemplary service consistent with the values and mission of the Castle Group....
- Dallas, TX (22 miles from Rockwall, TX)
- 18 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 18 days ago
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact....
Clinical Concierge - NCT with MA/LVN - Full time, Days
- Plano, TX (22 miles from Rockwall, TX)
- 21 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 21 days ago
Clinical Concierge- NCT with MA/LVN - Plano Bring your passion to Texas Health so we are Better + Together Locations currently hiring : 5964 Parker Rd suite 100, Plano, Texas 75093 Works hours: Full-Time...
On Call Concierge, Hope Lodge - American Cancer Society
- Dallas, TX (22 miles from Rockwall, TX)
- 23 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 23 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Dallas, TX (22 miles from Rockwall, TX)
- 24 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 24 days ago
Scope Under general direction, greets and directs visitors at either the Real Estate Specialties Group (RESG) office or Little Rock corporate headquarters and performs administrative duties in...
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Rockwall, TX
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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