Front Desk Attendant Jobs in Laurel, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Agent Hilton BWI Baltimore Linthicum, MD
- Linthicum Heights, MD (13 miles from Laurel, MD)
- 10 hours ago
- Linthicum Heights, MD (13 miles from Laurel, MD)
- 10 hours ago
Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet PM Hotel Group and brand standards of quality....
Front Desk Coordinator II, Variable Part Time Day Shift, Outpatient Wellness Clinic
- Rockville, MD (14 miles from Laurel, MD)
- 23 hours ago
- Rockville, MD (14 miles from Laurel, MD)
- 23 hours ago
AHC SGMC Behavioral Health If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire a Front Desk...
Patient Service/Front Desk Coordinator Part Time
- Alexandria, VA (21 miles from Laurel, MD)
- 23 hours ago
- Alexandria, VA (21 miles from Laurel, MD)
- 23 hours ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Bethesda, MD (14 miles from Laurel, MD)
- 1 day ago
- Bethesda, MD (14 miles from Laurel, MD)
- 1 day ago
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
- Owings Mills, MD (23 miles from Laurel, MD)
- 1 day ago
- Owings Mills, MD (23 miles from Laurel, MD)
- 1 day ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
Work for a winning team that now offers Day One Benefits for Part Time Team Members and Daily Pay* Y ear-round position. At Hilton Grand Vacations, our goal is to make someones day, every day. We...
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
Work for a winning team that now offers Day One Benefits for Part Time Team Members and Daily Pay* Y ear-round position. At Hilton Grand Vacations, our goal is to make someones day, every day. We...
- Olney, MD (10 miles from Laurel, MD)
- 1 day ago
- Olney, MD (10 miles from Laurel, MD)
- 1 day ago
Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
Patient Service/Front Desk Coordinator Part Time Bilingual Spanish/English
- Falls Church, VA (21 miles from Laurel, MD)
- 2 days ago
- Falls Church, VA (21 miles from Laurel, MD)
- 2 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Glen Burnie, MD (17 miles from Laurel, MD)
- 3 days ago
- Glen Burnie, MD (17 miles from Laurel, MD)
- 3 days ago
Summary JOB SUMMARY: Under moderate supervision, greets and assists patients and visitors in and around the Hospital. Answers telephones, provides information and directions, and assists patients...
- Glen Burnie, MD (17 miles from Laurel, MD)
- 3 days ago
- Glen Burnie, MD (17 miles from Laurel, MD)
- 3 days ago
Summary The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first...
- Baltimore, MD (19 miles from Laurel, MD)
- 4 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 4 days ago
General Summary of Position Department: OR- Ambulatory Surgery Pre/Post Op Status: Part-time, 20 hours per week Schedule: Rotates Job Summary: MedStar Health is seeking a dedicated and friendly...
Front Desk Agent- Holiday Inn Arlington Ballston
- Arlington, VA (18 miles from Laurel, MD)
- 4 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 4 days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Laurel, MD
Highest Education Level
Front Desk Attendants in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »