Front Desk Attendant Jobs in Billerica, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Customer Service Representative
- Boston, MA (16 miles from Billerica, MA)
- 9 hours ago
- Boston, MA (16 miles from Billerica, MA)
- 9 hours ago
1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This job is located at 781 Tremont Street, Boston, MA 02118 PLS Overview Why PLS? Because...
Front Desk Associate - TownePlace Suites/Fairfield Inn Medford
- Medford, MA (12 miles from Billerica, MA)
- 16 hours ago
- Medford, MA (12 miles from Billerica, MA)
- 16 hours ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
Medical Receptionist/Patient Care Coordinator
- Nashua, NH (16 miles from Billerica, MA)
- 19 hours ago
- Nashua, NH (16 miles from Billerica, MA)
- 19 hours ago
Waldman Plastic Surgery and Dermatology is seeking a Patient Care Coordinator/Medical Receptionist for our busy and growing Plastic Surgery and Dermatology practice in Nashua, NH. Our group offers...
- Melrose, MA (12 miles from Billerica, MA)
- 19 hours ago
- Melrose, MA (12 miles from Billerica, MA)
- 19 hours ago
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
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- Westwood, MA (22 miles from Billerica, MA)
- 19 hours ago
- Westwood, MA (22 miles from Billerica, MA)
- 19 hours ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Tewksbury, MA (4 miles from Billerica, MA)
- 19 hours ago
- Tewksbury, MA (4 miles from Billerica, MA)
- 19 hours ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Security Lobby Receptionist Pharma
- Cambridge, MA (13 miles from Billerica, MA)
- 19 hours ago
- Cambridge, MA (13 miles from Billerica, MA)
- 19 hours ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Boston, MA (16 miles from Billerica, MA)
- 22 hours ago
- Boston, MA (16 miles from Billerica, MA)
- 22 hours ago
The Ramada Hotel has immediate openings for Front Desk Attendants to join our Team....
Customer Service Representative - Boston (BOS)
- East Boston, MA (17 miles from Billerica, MA)
- 1 day ago
- East Boston, MA (17 miles from Billerica, MA)
- 1 day ago
Thank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in...
Guest Services Rep Part Time-104020
- Peabody, MA (14 miles from Billerica, MA)
- 1 day ago
- Peabody, MA (14 miles from Billerica, MA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Lexington, MA (6 miles from Billerica, MA)
- 1 day ago
- Lexington, MA (6 miles from Billerica, MA)
- 1 day ago
Randstad has partnered with a non-profit organization to find a Receptionist to support their front office. The ideal candidate will be professional and personable with excellent customer service...
- Lexington, MA (6 miles from Billerica, MA)
- 1 day ago
- Lexington, MA (6 miles from Billerica, MA)
- 1 day ago
Key Responsibilities: Answer and direct incoming phone calls professionally and courteously Greet and assist walk-in customers and visitors Provide administrative support, including: Scanning and filing...
Receptionist/Administrative Assistant
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
Our client, a leading construction services company in Boston's Seaport district, is seeking a Receptionist/Administrative Assistant for. This is a 100% onsite role starting ASAP with a duration...
- Cambridge, MA (13 miles from Billerica, MA)
- 2 days ago
- Cambridge, MA (13 miles from Billerica, MA)
- 2 days ago
Job title: Reception and First Floor Staff Assistant Location: Cambridge, MA 02138 Duration 06+ month with possible ext. Pay Rate: $32/hr on w2 Position Description Job Summary This position is...
- Concord, MA (8 miles from Billerica, MA)
- 3 days ago
- Concord, MA (8 miles from Billerica, MA)
- 3 days ago
Back to all jobs Receptionist Posted 04-Aug-2025 (EST) 35 Forest Ridge Road, Concord, MA 01742, USA 18.00-20.00 per hour Full Time Location: 35 Forest Ridge Road, Concord, MA 01742 Hourly Rate:...
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Billerica, MA
Highest Education Level
Front Desk Attendants in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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