Front Desk Attendant Jobs in Hancock, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-11 of 11 Jobs

Customer Care Front Desk Associate

  • Bennington, VT (24 miles from Hancock, MA)
  • 12 hours ago
  • Bennington, VT (24 miles from Hancock, MA)
  • 12 hours ago

Job Overview: We are seeking a friendly and organized Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional hospitality...

Senior Medical Receptionist-Troy, NY- Full Time- Outpatient

  • Troy, NY (21 miles from Hancock, MA)
  • 2 days ago
  • Troy, NY (21 miles from Hancock, MA)
  • 2 days ago

The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peters Health Partners Medical Associates....

Receptionist

  • Williamstown, MA (5 miles from Hancock, MA)
  • 6 days ago
  • Williamstown, MA (5 miles from Hancock, MA)
  • 6 days ago

Type, file and distribute correspondence as directed. Answer telephone, take and deliver messages, run errands Sort, distribute, and route incoming mail to appropriate residents, departments,...

Part Time Receptionist for Healing Arts Desk

  • Stockbridge, MA (18 miles from Hancock, MA)
  • 14 days ago
  • Stockbridge, MA (18 miles from Hancock, MA)
  • 14 days ago

Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Salary Range: $17.00 Hourly Description OSITION SUMMARY The Receptionist for the Healing Arts Department provides a warm and welcoming...

Guest Services Representative

  • Lenox, MA (13 miles from Hancock, MA)
  • 22 days ago
  • Lenox, MA (13 miles from Hancock, MA)
  • 22 days ago

Responsibilities WHAT YOU’LL DO AS A COLLEAGUE At Canyon Ranch, our Guest Services Representatives are the first point of contact, helping guests feel welcomed and supported as they begin their journey...

Medical Receptionist

  • Pittsfield, MA (6 miles from Hancock, MA)
  • 45+ days ago
  • Pittsfield, MA (6 miles from Hancock, MA)
  • 45+ days ago

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...

Medical Receptionist

  • Worthington, MA (19 miles from Hancock, MA)
  • 60+ days ago
  • Worthington, MA (19 miles from Hancock, MA)
  • 60+ days ago

Description Our Culture: Why work with us? Our most valuable resource is our people. Our culture is filled with people who are mission driven, passionate, and want to be of service to others....

Full time Hotel Guest Service Agent

  • Castleton, NY (23 miles from Hancock, MA)
  • 60+ days ago
  • Castleton, NY (23 miles from Hancock, MA)
  • 60+ days ago

Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not...

Agent Front Desk - InterContinental Washington DC - The Wharf

  • Washington, MA (17 miles from Hancock, MA)
  • 60+ days ago
  • Washington, MA (17 miles from Hancock, MA)
  • 60+ days ago

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...

Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf

  • Washington, MA (17 miles from Hancock, MA)
  • 90+ days ago
  • Washington, MA (17 miles from Hancock, MA)
  • 90+ days ago

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...

Medical Receptionist - Valatie, NY - FT/DAYS

  • Valatie, NY (23 miles from Hancock, MA)
  • 90+ days ago
  • Valatie, NY (23 miles from Hancock, MA)
  • 90+ days ago

Employment Type: Full time Shift: Day Shift Description: Medical Receptionist - Valatie, NY - FT/DAYS If you are looking for a position as a Registration Associate in Albany, this could be your...

Demographic Data for Hancock, MA

Moving to Hancock, MA? Find some basic demographic data about Hancock, MA below.


Local
National
7,029,832
179,192

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Hancock, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Hancock, MA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Hancock, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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