Front Desk Attendant Jobs in Hancock, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Adams, MA (7 miles from Hancock, MA)
- 1 day ago
- Adams, MA (7 miles from Hancock, MA)
- 1 day ago
Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...
Receptionist - Bilingual Spanish/English
- Pittsfield, MA (6 miles from Hancock, MA)
- 2 days ago
- Pittsfield, MA (6 miles from Hancock, MA)
- 2 days ago
Elizabeth Freeman Center seeks an energetic, responsible person for areceptionist at our Pittsfield office. Our receptionist answers thephone and greets clients, does clerical work, and maintains...
- East Greenbush, NY (20 miles from Hancock, MA)
- 2 days ago
- East Greenbush, NY (20 miles from Hancock, MA)
- 2 days ago
Duties to include, but not limited to : + Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and...
Senior Medical Receptionist - Urology Office - Troy, NY - Full time
- Troy, NY (21 miles from Hancock, MA)
- 2 days ago
- Troy, NY (21 miles from Hancock, MA)
- 2 days ago
Work/Life: Monday to Friday Office Hours What you will do: The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented...
Shift: 2nd Shift 3 PM - 11 PM Season: June through Mid-October Location:The Country Inn, Jiminy Peak Mountain Resort Are you passionate aboutcreating unforgettable guest experiences? Do you thrive...
- Williamstown, MA (5 miles from Hancock, MA)
- 11 days ago
- Williamstown, MA (5 miles from Hancock, MA)
- 11 days ago
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
- Worthington, MA (19 miles from Hancock, MA)
- 12 days ago
- Worthington, MA (19 miles from Hancock, MA)
- 12 days ago
Description Our Culture: Why work with us? Our most valuable resource is our people. Our culture is filled with people who are mission driven, passionate, and want to be of service to others....
Full time Hotel Guest Service Agent
- Castleton, NY (23 miles from Hancock, MA)
- 17 days ago
- Castleton, NY (23 miles from Hancock, MA)
- 17 days ago
Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not...
- Troy, NY (21 miles from Hancock, MA)
- 25 days ago
- Troy, NY (21 miles from Hancock, MA)
- 25 days ago
Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....
Front Office Receptionist The Lenox Collection
- Lenox, MA (13 miles from Hancock, MA)
- 27 days ago
- Lenox, MA (13 miles from Hancock, MA)
- 27 days ago
Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return....
Agent Front Desk - InterContinental Washington DC - The Wharf
- Washington, MA (17 miles from Hancock, MA)
- 30+ days ago
- Washington, MA (17 miles from Hancock, MA)
- 30+ days ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
- Rensselaer, NY (23 miles from Hancock, MA)
- 30+ days ago
- Rensselaer, NY (23 miles from Hancock, MA)
- 30+ days ago
Duties to include, but not limited to : + Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and...
- Pittsfield, MA (6 miles from Hancock, MA)
- 30+ days ago
- Pittsfield, MA (6 miles from Hancock, MA)
- 30+ days ago
We are looking for a guest service agent to join our awesomefront desk team....
- Pittsfield, MA (6 miles from Hancock, MA)
- 45+ days ago
- Pittsfield, MA (6 miles from Hancock, MA)
- 45+ days ago
As a receptionist at Auto Tech Repair, you will be the first point ofcontact for our clients, providing exceptional customer service andadministrative support. Your role is crucial in ensuring...
Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf
- Washington, MA (17 miles from Hancock, MA)
- 45+ days ago
- Washington, MA (17 miles from Hancock, MA)
- 45+ days ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
Demographic Data for Hancock, MA
Moving to Hancock, MA? Find some basic demographic data about Hancock, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Hancock, MA
Highest Education Level
Front Desk Attendants in Hancock, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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