Front Desk Attendant Jobs in Reading, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 137 Jobs
Back Bay Allergy Associates

Medical Receptionist (Hybrid)

Allergy specialist seeking medical receptionist to work Mondays in Brookline, and Wednesday-Thursday in Lowell, MA. Must have experience with electronic medical records/EMRs (preferably Athena),...

Medical Receptionist - Maynard Primary Care

  • Maynard, MA (19 miles from Reading, MA)
  • 4 hours ago
  • Maynard, MA (19 miles from Reading, MA)
  • 4 hours ago

Reports to the Practice Manager and works under the direct supervision of the Physician(s), the Clinical Office Coordinator is responsible for the day to day administrative/reception function in...

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

  • Boston, MA (12 miles from Reading, MA)
  • 4 hours ago
  • Boston, MA (12 miles from Reading, MA)
  • 4 hours ago

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League...

General Maintenance/Receptionist

  • Braintree, MA (23 miles from Reading, MA)
  • 5 hours ago
  • Braintree, MA (23 miles from Reading, MA)
  • 5 hours ago

C&W Services 3.2 General Maintenance/Receptionist Sign in to apply Braintree, MA Sign in to apply Shift/Schedule: Mon-Fri (11:00AM-7:30PM) Job Summary The General Maintenance/Receptionist is a...

Receptionist

  • Braintree, MA (23 miles from Reading, MA)
  • 5 hours ago
  • Braintree, MA (23 miles from Reading, MA)
  • 5 hours ago

C&W Services 3.2 Receptionist Sign in to apply Braintree, MA Sign in to apply Shift/Schedule: Mon-Fri (7:00AM-3:30PM) Job Summary The Receptionist is a role that provides administrative front desk...

Medical Receptionist

  • Boston, MA (12 miles from Reading, MA)
  • 5 hours ago
  • Boston, MA (12 miles from Reading, MA)
  • 5 hours ago

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...

Receptionist

  • Needham, MA (19 miles from Reading, MA)
  • 11 hours ago
  • Needham, MA (19 miles from Reading, MA)
  • 11 hours ago

Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Provides general office support with a variety of clerical activities...

Front Desk Agent

  • Waltham, MA (12 miles from Reading, MA)
  • 11 hours ago
  • Waltham, MA (12 miles from Reading, MA)
  • 11 hours ago

About Us Only 15 miles from downtown Boston, The Westin Waltham Boston provides easy access to Concord, Lexington, and Cambridge. Our associates can enjoy a list of excellent benefits, which...

Guest Service Agent

  • Boston, MA (12 miles from Reading, MA)
  • 1 day ago
  • Boston, MA (12 miles from Reading, MA)
  • 1 day ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Front Desk Associate - AC Hotel Cleveland Circle

  • Brighton, MA (13 miles from Reading, MA)
  • 1 day ago
  • Brighton, MA (13 miles from Reading, MA)
  • 1 day ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Front Desk Coordinator 2025-26 (part-time)

  • Cambridge, MA (10 miles from Reading, MA)
  • 1 day ago
  • Cambridge, MA (10 miles from Reading, MA)
  • 1 day ago

Community Charter School of Cambridge (CCSC) is a charter public school that serves students in grades 6-12. CCSCs school values are Belonging, Equity, Growth, and Achievement, and we focus on...

Receptionist - The Residence at Paine Estate

  • Wayland, MA (17 miles from Reading, MA)
  • 1 day ago
  • Wayland, MA (17 miles from Reading, MA)
  • 1 day ago

Job Details Job Location : The Residence at Paine Estate - Wayland, MA Salary Range : Undisclosed Description If you have been looking for a career that loves you back... This is the one! LCB...

Front Desk Supervisor

  • Boston, MA (12 miles from Reading, MA)
  • 1 day ago
  • Boston, MA (12 miles from Reading, MA)
  • 1 day ago

Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies....

Reservation Agent $19/hr

  • Woburn, MA (4 miles from Reading, MA)
  • 1 day ago
  • Woburn, MA (4 miles from Reading, MA)
  • 1 day ago

Return to Job Search Reservation Agent $19/hr U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...

Front Desk Associate - Fairfield Inn Sudbury

  • Sudbury, MA (19 miles from Reading, MA)
  • 1 day ago
  • Sudbury, MA (19 miles from Reading, MA)
  • 1 day ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Demographic Data for Reading, MA

Moving to Reading, MA? Find some basic demographic data about Reading, MA below.


Local
National
25,522
546
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Reading, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Reading, MA offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Reading, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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