Front Desk Attendant Jobs in Lee, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-12 of 12 Jobs

Medical Receptionist

  • Adams, MA (23 miles from Lee, MA)
  • 17 hours ago
  • Adams, MA (23 miles from Lee, MA)
  • 17 hours ago

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects...

Receptionist - Bilingual Spanish/English

  • Pittsfield, MA (13 miles from Lee, MA)
  • 1 day ago
  • Pittsfield, MA (13 miles from Lee, MA)
  • 1 day ago

Elizabeth Freeman Center seeks an energetic, responsible person for areceptionist at our Pittsfield office. Our receptionist answers thephone and greets clients, does clerical work, and maintains...

Front Desk Associate -2nd Shift,Seasonal

  • Hancock, MA (18 miles from Lee, MA)
  • 3 days ago
  • Hancock, MA (18 miles from Lee, MA)
  • 3 days ago

Shift: 2nd Shift 3 PM - 11 PM Season: June through Mid-October Location:The Country Inn, Jiminy Peak Mountain Resort Are you passionate aboutcreating unforgettable guest experiences? Do you thrive...

Guest Service Agent

  • Williamstown, MA (24 miles from Lee, MA)
  • 10 days ago
  • Williamstown, MA (24 miles from Lee, MA)
  • 10 days ago

Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....

Medical Receptionist

  • Worthington, MA (15 miles from Lee, MA)
  • 11 days ago
  • Worthington, MA (15 miles from Lee, MA)
  • 11 days ago

Description Our Culture: Why work with us? Our most valuable resource is our people. Our culture is filled with people who are mission driven, passionate, and want to be of service to others....

Front Office Receptionist The Lenox Collection

  • Lenox, MA (6 miles from Lee, MA)
  • 26 days ago
  • Lenox, MA (6 miles from Lee, MA)
  • 26 days ago

Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return....

Agent Front Desk - InterContinental Washington DC - The Wharf

  • Washington, MA (4 miles from Lee, MA)
  • 29 days ago
  • Washington, MA (4 miles from Lee, MA)
  • 29 days ago

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...

Guest Service Agent

  • Pittsfield, MA (13 miles from Lee, MA)
  • 30+ days ago
  • Pittsfield, MA (13 miles from Lee, MA)
  • 30+ days ago

We are looking for a guest service agent to join our awesomefront desk team....

Receptionist

  • Pittsfield, MA (13 miles from Lee, MA)
  • 45+ days ago
  • Pittsfield, MA (13 miles from Lee, MA)
  • 45+ days ago

As a receptionist at Auto Tech Repair, you will be the first point ofcontact for our clients, providing exceptional customer service andadministrative support. Your role is crucial in ensuring...

Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf

  • Washington, MA (4 miles from Lee, MA)
  • 45+ days ago
  • Washington, MA (4 miles from Lee, MA)
  • 45+ days ago

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...

Medical Receptionist - Valatie, NY - FT/DAYS

  • Valatie, NY (24 miles from Lee, MA)
  • 60+ days ago
  • Valatie, NY (24 miles from Lee, MA)
  • 60+ days ago

Employment Type: Full time Shift: Day Shift Description: Medical Receptionist - Valatie, NY - FT/DAYS If you are looking for a position as a Registration Associate in Albany, this could be your...

Front Desk Receptionist

  • Westfield, MA (23 miles from Lee, MA)
  • 90+ days ago
  • Westfield, MA (23 miles from Lee, MA)
  • 90+ days ago

This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and...

Demographic Data for Lee, MA

Moving to Lee, MA? Find some basic demographic data about Lee, MA below.


Local
National
5,722
241
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lee, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lee, MA offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lee, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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