Front Desk Attendant Jobs in Natick, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 158 Jobs

Guest Services Rep Full Time-104010

  • Marlborough, MA (10 miles from Natick, MA)
  • 10 hours ago
  • Marlborough, MA (10 miles from Natick, MA)
  • 10 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Guest Services Agent

  • Boston, MA (15 miles from Natick, MA)
  • 10 hours ago
  • Boston, MA (15 miles from Natick, MA)
  • 10 hours ago

Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....

Receptionist

  • Somerville, MA (14 miles from Natick, MA)
  • 13 hours ago
  • Somerville, MA (14 miles from Natick, MA)
  • 13 hours ago

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...

Front Desk Agent

  • Boston, MA (15 miles from Natick, MA)
  • 14 hours ago
  • Boston, MA (15 miles from Natick, MA)
  • 14 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Revere, MA (20 miles from Natick, MA)
  • 14 hours ago
  • Revere, MA (20 miles from Natick, MA)
  • 14 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Boston, MA (15 miles from Natick, MA)
  • 14 hours ago
  • Boston, MA (15 miles from Natick, MA)
  • 14 hours ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Associate - Residence Inn Boston Downtown/South End

  • Roxbury, MA (14 miles from Natick, MA)
  • 1 day ago
  • Roxbury, MA (14 miles from Natick, MA)
  • 1 day ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Hotel Front Desk

  • Framingham, MA (4 miles from Natick, MA)
  • 1 day ago
  • Framingham, MA (4 miles from Natick, MA)
  • 1 day ago

Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston

  • Boston, MA (15 miles from Natick, MA)
  • 2 days ago
  • Boston, MA (15 miles from Natick, MA)
  • 2 days ago

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston, MA (Onsite) Contractor Job Details We are recruiting for a temporary Receptionist/Administrative Assistant position for a client located...

Receptionist/Administrative Specialist (Office Specialist 2)

  • Quincy, MA (17 miles from Natick, MA)
  • 2 days ago
  • Quincy, MA (17 miles from Natick, MA)
  • 2 days ago

Initial Posting Date: 04/25/2025 Application Deadline: 05/08/2025 Agency: Secretary of State Salary Range: $3,425 - $4,857 Position Type: Employee Position Title: Receptionist/Administrative...

Medical Receptionist

  • Maynard, MA (11 miles from Natick, MA)
  • 2 days ago
  • Maynard, MA (11 miles from Natick, MA)
  • 2 days ago

Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...

Receptionist - Massachusetts House of Representatives

  • Boston, MA (15 miles from Natick, MA)
  • 2 days ago
  • Boston, MA (15 miles from Natick, MA)
  • 2 days ago

Agency Overview: The Massachusetts House of Representatives ("House") is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. Position...

Reservation Agent (Part-Time)

  • Woburn, MA (17 miles from Natick, MA)
  • 3 days ago
  • Woburn, MA (17 miles from Natick, MA)
  • 3 days ago

Return to Job Search Reservation Agent (Part-Time) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...

dental Assistant/Receptionist

  • Canton, MA (13 miles from Natick, MA)
  • 3 days ago
  • Canton, MA (13 miles from Natick, MA)
  • 3 days ago

dental Assistant/Receptionist David F Gaughan DDS Chapman St near Neponset compensation: $22-$27 depending on experience..No medical benefits employment type: experience level: no experience...

Mission Control Agent (Front Desk Agent)

  • Boston, MA (15 miles from Natick, MA)
  • 3 days ago
  • Boston, MA (15 miles from Natick, MA)
  • 3 days ago

The Mission Control Agent is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist...

Demographic Data for Natick, MA

Moving to Natick, MA? Find some basic demographic data about Natick, MA below.


Local
National
36,659
1,311
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Natick, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Natick, MA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Natick, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »