Front Desk Attendant Jobs in Salem, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 132 Jobs

Customer Service Representative - Boston (BOS)

  • East Boston, MA (11 miles from Salem, MA)
  • 16 hours ago
  • East Boston, MA (11 miles from Salem, MA)
  • 16 hours ago

Thank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in...

Guest Services Rep Part Time-104020

  • Peabody, MA (3 miles from Salem, MA)
  • 19 hours ago
  • Peabody, MA (3 miles from Salem, MA)
  • 19 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Receptionist

  • Lexington, MA (16 miles from Salem, MA)
  • 21 hours ago
  • Lexington, MA (16 miles from Salem, MA)
  • 21 hours ago

Randstad has partnered with a non-profit organization to find a Receptionist to support their front office. The ideal candidate will be professional and personable with excellent customer service...

Medical Receptionist

  • Concord, MA (23 miles from Salem, MA)
  • 21 hours ago
  • Concord, MA (23 miles from Salem, MA)
  • 21 hours ago

Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...

Office Assistant/Receptionist

  • Lexington, MA (16 miles from Salem, MA)
  • 1 day ago
  • Lexington, MA (16 miles from Salem, MA)
  • 1 day ago

Key Responsibilities: Answer and direct incoming phone calls professionally and courteously Greet and assist walk-in customers and visitors Provide administrative support, including: Scanning and filing...

Receptionist/Administrative Assistant

  • Boston, MA (13 miles from Salem, MA)
  • 1 day ago
  • Boston, MA (13 miles from Salem, MA)
  • 1 day ago

Our client, a leading construction services company in Boston's Seaport district, is seeking a Receptionist/Administrative Assistant for. This is a 100% onsite role starting ASAP with a duration...

Receptionist

  • Cambridge, MA (14 miles from Salem, MA)
  • 1 day ago
  • Cambridge, MA (14 miles from Salem, MA)
  • 1 day ago

Job title: Reception and First Floor Staff Assistant Location: Cambridge, MA 02138 Duration 06+ month with possible ext. Pay Rate: $32/hr on w2 Position Description Job Summary This position is...

Receptionist

  • Concord, MA (23 miles from Salem, MA)
  • 2 days ago
  • Concord, MA (23 miles from Salem, MA)
  • 2 days ago

Back to all jobs Receptionist Posted 04-Aug-2025 (EST) 35 Forest Ridge Road, Concord, MA 01742, USA 18.00-20.00 per hour Full Time Location: 35 Forest Ridge Road, Concord, MA 01742 Hourly Rate:...

Boston Campus Receptionist and Operations Assis...

  • Boston, MA (13 miles from Salem, MA)
  • 3 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 3 days ago

Boston Campus Receptionist and Operations Assistant Category:Administrative / Staff Subscribe:New Job Alerts RSS Job Feed Department:90-53-5307-Campus Administration Locations:Boston, MA...

Administrative Assistant & Receptionist

  • Boston, MA (13 miles from Salem, MA)
  • 3 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 3 days ago

Administrative Assistant & Receptionist (boston: boston/cambridge/brookline) Beacon Hill Staffing Group compensation: $25 - $27 per hour employment type: job title: Administrative Assistant &...

Weekend Receptionist - Home Health

  • Lowell, MA (22 miles from Salem, MA)
  • 4 days ago
  • Lowell, MA (22 miles from Salem, MA)
  • 4 days ago

Job Description This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the...

Medical Receptionist

  • Braintree, MA (22 miles from Salem, MA)
  • 4 days ago
  • Braintree, MA (22 miles from Salem, MA)
  • 4 days ago

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...

Medical Receptionist - PCSC

  • Lowell, MA (22 miles from Salem, MA)
  • 4 days ago
  • Lowell, MA (22 miles from Salem, MA)
  • 4 days ago

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient...

Receptionist

  • Boston, MA (13 miles from Salem, MA)
  • 4 days ago
  • Boston, MA (13 miles from Salem, MA)
  • 4 days ago

Receptionist / Travel Manager Job Description A well-established small business in the maritime engineering and design industry located in Boston, MA is seeking a full-time Receptionist/Travel...

Receptionist

  • Andover, MA (16 miles from Salem, MA)
  • 4 days ago
  • Andover, MA (16 miles from Salem, MA)
  • 4 days ago

Responsibilities Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves...

Demographic Data for Salem, MA

Moving to Salem, MA? Find some basic demographic data about Salem, MA below.


Local
National
44,451
1,142
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Salem, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Salem, MA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Salem, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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