Concierge Jobs in Oak Lawn, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Burr Ridge, IL (9 miles from Oak Lawn, IL)
- 7 hours ago
- Burr Ridge, IL (9 miles from Oak Lawn, IL)
- 7 hours ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
Beauty Concierge - Orland Park Place Rack
- Orland Park, IL (7 miles from Oak Lawn, IL)
- 8 hours ago
- Orland Park, IL (7 miles from Oak Lawn, IL)
- 8 hours ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Part-Time Concierge - Pendry Chicago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 17 hours ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 17 hours ago
Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service....
Patient Service Representative- Concierge Medicine Streeterville
- Chicago, IL (14 miles from Oak Lawn, IL)
- 23 hours ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 23 hours ago
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the...
Regency Club Concierge/ Concierge
- Chicago, IL (14 miles from Oak Lawn, IL)
- 4 days ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 4 days ago
payments, and responding to inquiries—while also offering personalized concierge-level service....
Seasonal Part Time Regency Club Concierge
- Chicago, IL (14 miles from Oak Lawn, IL)
- 4 days ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 4 days ago
In addition to refreshing the lounge, the Regency Club Concierge is responsible for answering questions and making reservations or recommendations....
Membership Concierge Closing Shifts
- Romeoville, IL (18 miles from Oak Lawn, IL)
- 6 days ago
- Romeoville, IL (18 miles from Oak Lawn, IL)
- 6 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Saint John, IN (23 miles from Oak Lawn, IL)
- 8 days ago
- Saint John, IN (23 miles from Oak Lawn, IL)
- 8 days ago
John, IN is seeking a Concierge, Part Time. Park Place of St. John is a member of the Providence Life Services family where we are committed to enhancing the lives of those we serve!...
Lead Residential Concierge - 2nd Shift FT $19hr (South Loop)
- Chicago, IL (14 miles from Oak Lawn, IL)
- 9 days ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 9 days ago
Key Responsibilities: Lead and set an examplefor the concierge team in professionalism, customer service, and performance Greet all residents, guests, andvisitors warmly and maintain a welcoming lobby...
Concierge - Part time - Weekend shifts
- River Forest, IL (13 miles from Oak Lawn, IL)
- 11 days ago
- River Forest, IL (13 miles from Oak Lawn, IL)
- 11 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Lombard, IL (17 miles from Oak Lawn, IL)
- 13 days ago
- Lombard, IL (17 miles from Oak Lawn, IL)
- 13 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Naperville, IL (19 miles from Oak Lawn, IL)
- 13 days ago
- Naperville, IL (19 miles from Oak Lawn, IL)
- 13 days ago
We are actively looking for a hospitality-minded Concierge, to join our team!...
- Chicago, IL (14 miles from Oak Lawn, IL)
- 14 days ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 14 days ago
Luxury Experience\: Minimum of 2 years in a high-touch guest service environment, preferably within a Forbes-rated spa, luxury hotel, or exclusive wellness retreat....
- Addison, IL (20 miles from Oak Lawn, IL)
- 14 days ago
- Addison, IL (20 miles from Oak Lawn, IL)
- 14 days ago
The Clarendale of Addison is recruiting for a hospitality focused Concierge....
Residential Concierge Security -2nd Shift FT $18.50hr (WEST LOOP)
- Chicago, IL (14 miles from Oak Lawn, IL)
- 16 days ago
- Chicago, IL (14 miles from Oak Lawn, IL)
- 16 days ago
and must work weekends Application Question(s): Why do you believe it is important for a concierge to provide excellent customer service?...
Demographic Data for Oak Lawn, IL
Moving to Oak Lawn, IL? Find some basic demographic data about Oak Lawn, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Oak Lawn, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Oak Lawn, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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