Concierge Jobs in Billerica, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lowell, MA (7 miles from Billerica, MA)
- 4 hours ago
- Lowell, MA (7 miles from Billerica, MA)
- 4 hours ago
The Concierge performs services in a designated area according to the policies, procedures, philosophy, and objectives of the department and hospital....
- East Boston, MA (17 miles from Billerica, MA)
- 8 hours ago
- East Boston, MA (17 miles from Billerica, MA)
- 8 hours ago
The Concierge Agent is responsible for providing meet-and-greet services to our clients, assisting them with every part of the airport process....
Microsoft Concierge Enterprise
- Merrimack, NH (24 miles from Billerica, MA)
- 8 hours ago
- Merrimack, NH (24 miles from Billerica, MA)
- 8 hours ago
Introduction Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience....
- Merrimack, NH (24 miles from Billerica, MA)
- 8 hours ago
- Merrimack, NH (24 miles from Billerica, MA)
- 8 hours ago
Introduction Get a front-row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting-edge technologies to a nationwide audience....
- Boston, MA (16 miles from Billerica, MA)
- 10 hours ago
- Boston, MA (16 miles from Billerica, MA)
- 10 hours ago
DeVane & Associates offers concierge programming from the traditional to the extraordinary....
Security / Concierge Floaters (All Shifts)
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
Security / Concierge Floaters (All Shifts) Location: BOSTON, MA, United States Date Posted: Aug 11, 2025 Description Planned Companies -Concierge - Job Description Schedule: On Call Pay Rate: 19.00...
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and...
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
- Boston, MA (16 miles from Billerica, MA)
- 1 day ago
The Concierge Agent is responsible for providing meet-and-greet services to our clients, assisting them with every part of the airport process....
- Boston, MA (16 miles from Billerica, MA)
- 3 days ago
- Boston, MA (16 miles from Billerica, MA)
- 3 days ago
What You’ll Do: Resident & Guest Services Greet residents and guests with professionalism and warmth Announce visitors and manage deliveries with care Keep the lobby calm, clean, and inviting Support...
- Brookline, MA (16 miles from Billerica, MA)
- 5 days ago
- Brookline, MA (16 miles from Billerica, MA)
- 5 days ago
Approaches all encounters with residents, associates and vendors in a friendly, service-oriented and professional manner. Whats in it for me? (Great Question!)...
- Boston, MA (16 miles from Billerica, MA)
- 6 days ago
- Boston, MA (16 miles from Billerica, MA)
- 6 days ago
Family Employee Assistance Program Recognition & Reward Program Perks Discount Programs with 3,000 free classes from yoga to financial wellness Wellness Program Pet Insurance POSITION SUMMARY: Provide concierge...
- Danvers, MA (15 miles from Billerica, MA)
- 7 days ago
- Danvers, MA (15 miles from Billerica, MA)
- 7 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Boston, MA (16 miles from Billerica, MA)
- 8 days ago
- Boston, MA (16 miles from Billerica, MA)
- 8 days ago
Concierge (Downtown Boston) Beacon St Corp Beacon near St compensation: 15-19 employment type: experience level: entry level job title: Concierge The concierge is responsible for maintaining the building...
Member Concierge - Haverhill YMCA
- Haverhill, MA (19 miles from Billerica, MA)
- 11 days ago
- Haverhill, MA (19 miles from Billerica, MA)
- 11 days ago
Member Concierge - Haverhill YMCA YMCA of the North Shore $15.00 Hourly United States, Massachusetts, Haverhill 81 Winter Street (Show on map) Jul 31, 2025 Job Details Job Location Haverhill YMCA -...
Welcome Center Concierge - Ipswich YMCA
- Ipswich, MA (22 miles from Billerica, MA)
- 11 days ago
- Ipswich, MA (22 miles from Billerica, MA)
- 11 days ago
Welcome Center Concierge - Ipswich YMCA Job Details Level Entry Job Location Ipswich Family YMCA - Ipswich, MA Position Type Part Time Salary Range $15.00 Hourly Job Shift Opening Description Start...
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Billerica, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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